Don’t judge a book by
its cover
Why did you reject me, this role fits me perfectly.” It’s
sometimes very difficult to answer that question without sounding like a
complete fool. If we’re honest the response would probably look something like
this:
it’s because your CV didn’t match the words
or phrases in the job description.
Terrible isn’t it?
This goes back to one of my earlier posts ‘The End of the CV?’ I believe that in the
modern world with all the tools, data and analytics available that there needs
to be smarter and more accurate ways of determining a candidate’s suitability
for a role. If you’ve read more, you’ll know there is.
Businesses are missing out on great talent
I know this for a fact. Throughout my
recruiting career I’ve interviewed some fantastic candidates who I knew were
ideal for my client. Not only could they perform the role but culturally they
were a great match. I would then send the CV along with my synopsis to the
client only for the CV to be rejected as it wasn’t a close enough match to the
job description (or, there was an element of unconscious bias from something on
the CV).
I hear some recruiters saying:
well you weren’t close enough to your client,
Or you should have got the candidate to modify
the CV.?
Two valid points. However, firstly, with those customers
who use vendor management systems and portals one has very little flexibility.
Now, as for modifying a CV if there’s
any element of unconscious bias on the candidate’s
previous company, background or anything else, then changing the CV to contain
a few key words isn’t going to make a blind
bit of difference.
Whichever way you look at it; this method of recruiting is flawed. It forces
internal and external recruiters to focus on matching CV’s rather than people.
Don’t get me wrong of
course there needs to be an element of qualification at the early stages of a
process. If a role requires a certain professional qualification or a specific
skill set, then of course that needs to be screened for. The question then
arises with the remaining, say 100+ people, all with the right skill sets
and/or qualifications – how do you identify a shortlist without either relying
on the (flawed) CV or interviewing every single one?
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